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About

My name is Micah Oren Feldkamp. You probably found me through a business referral, the Insightly Community, or read a guest blog published on one of my partner's sites. I automate business processes, architect workflows with multiple apps, and get you into tech that works for you NOT the other way around.

I come from a family of engineers, military personnel, and entrepreneurs. I myself am a "digital nomad" having been working in the software industry for +7 years. When I am not busy helping build businesses in the cloud, I am learning different Spanish dialects, playing live music at local venues, and climbing mountains. I grew up in the Grand Canyon State where adventure is our pastime, and believe walking this road leads to freedom, prosperity, and great health.

Services

I have worked through over a hundred implementations ranging from manufacturing to real estate to accounting firms. I am a skilled architect who can give you that "out-of-the-box" view and more.

Web Apps & DesignProject Management
Marketing AutomationData Management
Lead Generation Dashboard Reporting
Sales AutomationDevice Management
Proposal ManagementSecurity

Pricing

I sell my time in blocks: 10 hours for $2,000 (USD)

I work in sprints building and deploying new iterations within 2-4 weeks. After every task is complete, you will be delivered a recorded demo of my work and a consistently up-to-date, detailed work in progress report. All will be available in your client portal built with enterprise-grade security.

We will have plenty of opportunities to meet for consulting, support, and to share feedback on our progress. Our next action is to get in touch...

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Get In Touch

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Terms of Service

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Last updated: December 18th, 2018

1. Acceptance of Terms of Service

Please read these “Terms of Service” carefully before using https://cloudreferrals.com, https://sites.google.com/cloudreferrals.com, and Cloud Referrals Service operated by Cloud Referrals, LLC (Cloud Referrals).

Your use of the Service is conditioned on your acceptance of and compliance with these Terms of Service. These Terms of Service apply to all visitors, users and others who use the Service.

By using the Service you agree to be bound by these Terms of Service. If you disagree with any part of the Terms of Service then you may not use the Service.

2. Description of Service

The “Service” allows you access to trained software professionals and third party services and products to provide:

a) Software Consulting & Advice
b) Setup & Configuration of Software Implementation
c) Setup & Support of Custom Reports
d) Setup & Support of 3rd Party Software Integrations
e) Data Formatting & Data Migrations
f) Training

Any new features added to or augmenting the Service are also subject to these Terms of Service. All live communication with Cloud Referrals, LLC is orchestrated via the online conferencing tool Google Hangouts Meet. You are responsible for your internet connection, transfer of database files, transfer of Personally Identifiable and Proprietary Information and any other information relevant to your purchase, and system requirements (shown here) to use the Service.

3. Purchases

If you wish to purchase the Service, you may be asked to supply certain information relevant to your Purchase, including, but not limited to, your name, business name, address, email address, telephone number, API (application programming interface) keys, usernames and passwords, credit card details, database files, graphics, proprietary business processes and any other Personally Identifiable and Proprietary Information needed to fulfill the Service. Any changes made to your initial request before delivery of the Service may result in additional charges. After delivery of the Service any changes or additions to the information provided above will result in additional charges. If any third party applications or services are needed to use the Service and you request our assistance with installation, configuration or troubleshooting of these tools, these services will be estimated at that time.

Payments must be received before the Service is provided. Payment will be made using Paypal on the web site https://sites.google.com/cloudreferrals.com/. You will be billed in US Dollars. Cloud Referrals does not accept any other form of payment.

4. Subscriptions

Some parts of the Service are billed on a subscription basis. Your subscription will renew on the 1st of every month, and will be billed in advance on a recurring schedule on the 20th of every month.

5. Delivery

Cloud Referrals LLC strives for a same day response to your “Support” Service requests. However, due to support request volume and client emergencies, a 1 (one) to 2 (two) business day response time may be necessary.

For Service not including Support, Cloud Referrals, LLC strives to book appointments and complete projects within four (4) weeks of payment of Service. However, due to volume of client projects, a four (4) to six (6) week timeline may be necessary.

6. Rescheduling

We require a 24 hour notice for rescheduling or cancelling appointments. If you do not contact us to cancel or reschedule before the 24 hour period, a cancellation fee of $50 will be charged.

7. Cancellations & Refunds

Subscriptions can be cancelled at anytime. Cloud Referrals, LLC reserves the right to refuse requests for refund. Cloud Referrals, LLC will assess refund or credit requests based on their merits. If your return is approved, we will initiate a full or partial refund to your credit card (or original method of payment). You will receive the full or partial credit within a certain amount of days, depending on your card issuer’s policies.

8. Disclaimer Of Warranties

EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE SERVICE IS PROVIDED ON AN “AS IS” BASIS, AND CLOUD REFERRALS, LLC DOES NOT MAKE ANY REPRESENTATION OR WARRANTY AS TO THE RESULTS OF ANY SERVICE PROVIDED HEREUNDER AND HEREBY DISCLAIMS (ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND THEIR RESPECTIVE REPRESENTATIVES) ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO ITS PERFORMANCE UNDER THIS AGREEMENT, INCLUDING ANY WARRANTY OF ADEQUACY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS OTHERWISE PROVIDED IN SECTION 9, CLOUD REFERRALS, LLC HAS SOLE AND EXCLUSIVE RESPONSIBILITY TO THE RECIPIENT AND ITS AFFILIATES, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS, FOR ERRORS OR OMISSIONS IN THE TRANSITION SERVICES SHALL BE TO FURNISH CORRECT INFORMATION OR RE-PERFORM THE RELEVANT SERVICE; PROVIDED, HOWEVER, THAT, IN NO EVENT SHALL THE FEES WITH RESPECT TO THE SERVICE BEING RE-PERFORMED BE REDUCED OR OTHERWISE MODIFIED.

9. Links To Other Web Sites

Our Service may contain links to third ­party web sites or services that are not owned or controlled by Cloud Referrals, LLC. Cloud Referrals, LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Cloud Referrals, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, products or services available on or through any such web sites or services.

10. Indemnity

You shall indemnify and hold harmless Cloud Referrals, LLC and its directors, officers, employees, agents, stockholders, affiliates, subcontractors and customers from and against all allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs and expenses (including without limitation attorneys’ fees and costs) which arise out of, relate to or result from any act or omission of (i) Your use of the Service, Software or third party related products and services and (ii) Your violation of Terms of Service.

12. Limitation Of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT CLOUD REFERRALS, LLC SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY AND ALL DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY OR STATUTORY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OR PROFITS, LOSS OF REVENUE, LOSS OF DATA, LEAK/HACK/STOLEN DATA OR DATA AND PERSONALLY IDENTIFIABLE AND PROPRIETARY INFORMATION OTHERWISE OBTAINED BY ANY THIRD PARTY NOT ENTITLED TO HAVE IT IS DUE TO CAUSES BEYOND OUR REASONABLE CONTROL., LOSS OF GOODWILL OR FOR ANY COST OF COVER OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES), EVEN IF CLOUD REFERRALS, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT, WHETHER IN BREACH OF CONTRACT OR IN TORT, INCLUDING NEGLIGENCE. You acknowledge that you have read, understand and agree to Cloud Referrals, LLC’s Privacy Policy located at https://cloudreferrals.com/#privacy-policy, which is hereby incorporated into and made a part of these Terms of Service by this reference.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of the foregoing sections may not apply to you. IN THESE STATES, CLOUD REFERRALS LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

13. Changes to Terms of Service

Cloud Referrals Terms of Service may change from time to time and all updates will be posted on this page https://cloudreferrals.com/#terms-of-service. We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material we will try to provide at least days’ notice via email prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service establishes your agreement to such changes to these Terms of Service. Your only restoration, if you do not agree to these Terms of Service, is to stop use of the Service.

14. Arizona Law and Jurisdiction

THE TERMS OF SERVICE SHALL BE GOVERNED BY THE LAWS OF THE STATE OF ARIZONA, WITHOUT REGARD FOR CHOICE OF LAW PROVISIONS. YOU WILL CONSENT TO THE EXCLUSIVE JURISDICTION OF ANY STATE OR FEDERAL COURT LOCATED IN MARICOPA COUNTY, ARIZONA. YOU WAIVE YOUR RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM OR CAUSE OF ACTION BASED UPON OR ARISING OUT OF THE SERVICE PROVIDED BY CLOUD REFERRALS, LLC, THE TERMS OF SERVICE, OR ANY OF THE TRANSACTIONS CONTEMPLATED HEREIN, INCLUDING CONTRACT CLAIMS, TORT CLAIMS, BREACH OF DUTY CLAIMS, AND ALL OTHER COMMON LAW OR STATUTORY CLAIMS.

If you have questions about our Terms of Service, please contact us via email support@cloudreferrals.com.

Cloud Referrals, LLC
1846 E. Innovation Park Dr. STE 100
Oro Valley, Arizona 85755, USA

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Privacy Policy

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Last Updated: December 18th, 2018

This privacy policy discloses the privacy practices for https://cloudreferrals.com & https://sites.google.com/cloudreferrals.com, owned and operated by Cloud Referrals, LLC (Cloud Referrals). This privacy policy applies solely to information collected by https://cloudreferrals.com & https://sites.google.com/cloudreferrals.com. It will notify you of the following:

What Personally Identifiable and Proprietary Information is collected from you through the web site, how it is used and with whom it may be shared.What choices are available to you regarding the use of your data.The security procedures in place to protect the misuse of your information.How you can correct any inaccuracies in the information.
1. Information Collection, Use, and Sharing

We may collect, store and use the following kinds of Personally Identifiable and Proprietary Information:

(a) information in regard to any purchases and agreements you make of our Service through our website (including but not limited to your name, business name, address, email address, telephone number, API (application programming interface) keys, usernames and passwords, credit card details, database files, graphics, and proprietary business processes);

(b) any other Personally Identifiable and Proprietary Information that you decide to give us transmitted via our website forms, email, telephone, or other direct contact from you.
We only have access to collect information and files that you voluntarily give us via our website forms, email, telephone, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us and fulfill your Purchase to use the Service. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your Purchase e.g. to format your database files, to integrate your software or database with third party products and services to report on your data, to report on your database files, to provide professional email signature graphics, to store your data, to automate business process transactions and delete or tag record duplicates within your database; including but not limited to, related third party products and services.

When it is necessary to share your information, we partner with another party to provide the Service to fulfill your requests to use the Service. When you request the Service, we will share your Personally Identifiable and Proprietary Information that is necessary for the third party to provide the Service. These parties are not allowed to use your Personally Identifiable and Proprietary Information except for the purpose of providing the Service.

2. Children

We are committed to protecting the privacy of children. In furtherance of this commitment, we restrict the use of our Website and Services to persons eighteen (18) years of age or older. We do not knowingly or intentionally collect personal information from children under the age of thirteen (13). If you are under the age of 18, please do not submit any Personally Identifiable Information through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personally Identifiable Information on the Site without their permission.

3. Communication With You

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to our terms of service and policies.

4. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:See what data we have about you, if any.
Change/correct any data we have about you.Have us delete any data we have about you, except data related to our Data Retention policy stated in section 6.Express any concern you have about our use of your data.
5. Security & Information Protection

The security of your Personally Identifiable and Proprietary Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. When you submit sensitive information via the website, we take precautions to protect your information both online and offline.

Wherever we collect sensitive information (such as credit card data or database files), that information is encrypted and transmitted to us through our third party service providers in a secure way. You can verify this by looking for a closed lock icon at the top or bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

Only employees, partners, or contractors who need the information to perform a specific job (for example, software engineering or customer service) are granted access to Personally Identifiable and Proprietary Information. The Personally Identifiable and Proprietary Information are kept in a secure environment with our third party service providers and in our secure hardware devices. While we use encryption to protect sensitive information transmitted online, we also protect your information offline.

We strive to use commercially acceptable means to protect your Personal and Proprietary Information, although we cannot guarantee its absolute security.

If we learn of a security breach, we will inform you of the occurrence of the breach in accordance with applicable law.

Learn more about Security Overview.

6. Data Retention

We will permanently delete your database files, contact lists, accounts list, etc. at least 30 days after we have successfully converted your data. We will give you access to your data during that time and you will be responsible for acquiring your data. Login Credentials, API keys, business processes, and other Personally Identifiable and Proprietary Information will be stored on our service provider’s systems until you request this data to be deleted. However, we will deny your request to delete data retained and used as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:

Billing information is retained for a period of 7 yearsInformation on legal transactions between you and Cloud Referrals is retained for a period of 7 years
7. Links To Other Web Sites

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects your Personally Identifiable and Proprietary Information.

8. Terms of Service

When you use Cloud Referrals Service, you are subject and bound to the Cloud Referrals Terms of Service.

9. Changes to Privacy Policy

Cloud Referrals privacy policy may change from time to time and all updates will be posted on this page https://www.cloudreferrals.com/privacy-policy. We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. If a revision is material we will try to provide at least days’ notice via email prior to any new privacy policies taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service establishes your agreement to such changes to the Privacy Policy. Your only restoration, if you do not agree to the terms of this Privacy Policy, is to stop use of the Service.

If you have questions about our Security Overview or Privacy Policy, please contact us via email support@cloudreferrals.com.

Cloud Referrals, LLC
1846 E. Innovation Park Dr. STE 100
Oro Valley, Arizona 85755, USA

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Frequently Asked Questions

General Information

Can we call you?

Yes. All calls must be scheduled and connected via Google Hangouts Meet.

How fast is your Support Service?

Cloud Referrals strives for a same day response to your Support requests. However, due to support request volume and client emergencies, a 1 to 2 business day(s) response time may be necessary.

How long do projects usually take to complete?

If you’re well prepared we can complete projects in two to four weeks, however due to volume of client projects, they can sometimes take up to six weeks.

What am I responsible for?

Depending on the nature of your request or Purchase, you may be asked to supply certain information, including, but not limited to, your name, business name, address, email address, telephone number, API (application programming interface) keys, usernames and passwords, credit card details, database files, graphics, proprietary business processes and any other Personally Identifiable and Proprietary Information needed to fulfill the Service.

What if I want to make changes during a project?

Any changes made to your initial request before delivery of the Service may result in additional charges. After delivery of the Service any changes or additions to the information provided above will result in additional charges. If any third party applications or services are needed to use the Service and you request our assistance with installation, configuration or troubleshooting of these tools, these services will be estimated at that time.

Do I have to sign a long term contract?

No.

Do you document and share my project specifications with me?

Yes. Every communication we have together is documented. All your files will be shared with you through our Google Drive folder and will be available for at least 30 days.

What is your hourly rate?

We sell our services in blocks of time: Ten (10) hours for $2,000.

Billing, Refunds & Cancellations

When is payments due?

Payment is due in full before any services are rendered.

What payment methods do you accept?

We only accept Paypal. You will be billed in US Dollars. Cloud Referrals does not accept any other form of payment.

Will Cloud Referrals give refunds?

Cloud Referrals reserves the right to refuse requests for refund. Cloud Referrals will assess refund or credit requests based on their merits.

What happens if we need to cancel or reschedule a meeting?

We require a 24 hour notice for rescheduling or cancelling appointments. If you do not contact us to cancel or reschedule before the 24 hour period, a cancellation fee of $50 will be charged.

Security

Is my data safe?

Yes. We take reasonable precautions to keep your data safe and choose service providers who maintain the latest cybersecurity best practices. Read our Security Overview for more information.

How do I send you my password?

We use Lastpass to manage passwords and API keys. If you do not have a Lastpass account already, please create a free account and share your information with “micah@cloudreferrals.com”.

If you need assistance setting up your account, please let us know. Thank you for your cooperation in maintaining security and privacy over your data.

What happens after you’re done converting our data?

After the data conversion is complete, we will permanently delete the data we converted from our service provider’s servers. This process will take at least 30 days to complete.

Where is your privacy policy and terms of service?

Here are links to our Privacy Policy and Terms of Service.

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Security Overview

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Cloud Referrals, LLC is a cloud computing consulting service firm operating primarily with cloud based applications and services. We take reasonable precautions to keep your data safe, and are proud to partner with service providers who maintain the latest cybersecurity best practices.

Payment Information

Your credit card details processed and stored with our merchant and payment gateway service providers comply with the PCI DSS (Payment Card Industry Data Security Standards).

Network Access

Cloud Referral employees are located throughout the world and connect to the internet through our service provider’s VPN (virtual private network) service, which is SSL (secure sockets layer) secured with 256-bit encryption. Our VPN service provider called TunnelBear is audited by a third party and does not log our activity.

User Account Access

Cloud Referrals may need to collect your user login credentials, in order to provide the “Service”. When we collect your login credentials, we use a third party password management service called LastPass to manage this sensitive data. Your login credentials stored in our password management service uses the leading encryption algorithms: 256 bit AES (Advanced Encryption Standard) encryption with PBKDF2 (Password-Based Key Derivation Function 2) SHA-256 (Secure Hash Algorithm 2) and salted hashes to protect your data in the cloud. When we access the password management service, we use FIDO U2F (Fast IDentity Online Universal 2nd Factor) keys with strong passwords while logged in on an authorized device connected to our VPN service. Cloud Referral’s internal PINs, passwords and multi-factor account authentication methods are updated at least once every 180 days. All our passwords are unique, long, complex, and randomly auto-generated.

Domain & Website Hosting Services

Our domain and web hosting service providers maintain the following protocols and certifications: SSL (Secure Sockets Layer), SPF (Sender Policy Framework), DMARC (Domain-based Message Authentication, Reporting and Conformance), and DKIM (DomainKeys Identified Mail).

Communication & File Transmission

All files stored at rest are encrypted. All data in transit between our website forms, web apps, APIs, and devices are encrypted with most of our service providers using TLS (Transport Layer Security) for data transmission, establishing a secure channel protected by a 256 bit AES (Advanced Encryption Standard) encryption. However, not all email communications (incoming or outgoing) are encrypted as some web services require emails to be decrypted in order to be sent or read. Please consider this before emailing us any Personally Identifiable and Proprietary Information.

IMPORTANT: THE SECURITY OF YOUR DATA AND PERSONALLY IDENTIFIABLE AND PROPRIETARY INFORMATION IS IMPORTANT TO US AND WE TAKE REASONABLE PRECAUTIONS TO KEEP YOUR DATA SAFE, BUT REMEMBER THAT NO METHOD OF TRANSMISSION OVER THE INTERNET, OR METHOD OF ELECTRONIC STORAGE, IS 100% SECURE. FOR MORE INFORMATION PLEASE READ OUR TERMS OF SERVICE AND PRIVACY POLICY.

If you have any questions or concerns about our security protocols, please email support@cloudreferrals.com.

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Communication Guidelines

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